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How to use Carvana to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our mission is to help you make better financial decisions by offering interactive financial calculators and tools, publishing original and objective content. This allows you to conduct your own research and compare information for free - so that you can make financial decisions with confidence. Bankrate has partnerships with issuers including, but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The products that appear on this website come from companies that pay us. This compensation may impact how and where products appear on this website, for example for instance, the sequence in which they be displayed within the categories listed in the event that they are not permitted by law. This applies to our mortgage home equity, mortgage and other home loan products. This compensation, however, does not influence the information we provide, or the reviews appear on this website. We do not cover the vast array of companies or financial deals that may be available to you.



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5 minutes read. Published October 06, 2022
Written by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers with the ins and outs of securely taking out loans to buy a car.







Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are dedicated to helping their readers to control their finances with concise, well-researched, and well-organized information that breaks down otherwise complicated subjects into digestible pieces.









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The company is working to simplify the process of purchasing an used car by streamlining both the process of selling your old car and one that's new to you. Since its beginning back in 2012, the aim of Carvana is to help users to obtain their next set of wheels through vending machines with the same ease that you might expect when grabbing a candy bar. Setting the fun of the gold coin and vending machine to one side, understanding if Carvana is the right choice for you is to consider what about car buying matters most to you. To get the best deal be aware of the entire process the way from researching to vehicle financing to getting the keys before heading to its online showroom. What can you expect when purchasing a car with Carvana Its Carvana utilized car purchasing process is based on a smooth purchase, while providing personalization with its customer support. Carvana is currently fully online, with just 34 vending machines in the U.S. But, aside from its vending machines, the company also offers delivery. The aim of Carvana is "to make sure that you have peace of assurance when purchasing your new car." In the "about our company" section of the website states that , while Carvana sells cars, it does not have sales representatives for cars. This differentiates the business from traditional competitors that may put pressure on employees. Additionally, it eliminates negotiations and face-to-face communication -- perfect for people looking to buy and drive their car without the added hassle. What is the best way to purchase an automobile using Carvana This process for buying a vehicle using Carvana is entirely online and -- according to the company's support center -- is accomplished in just a few steps. Prior to starting the process of buying a car it is recommended to apply for an auto loan via Carvana -- and at least two other lenders. The process, which is under five minutes according to Carvana it will give you an understanding of . Prequalification is a key step to make. Simply fill out personal information such as your contact details along with your employment status as well as annual income. Find a car with the price you can be able to afford You can now look through the 25,000 available vehicles -that have been inspected by both Carfax and AutoCheck. Go to the "find the right car" section on the website and you'll be presented with choices in your region. Here you can also get specific on the price you'd like to pay, the amount you want to pay the amount, make and model along with the year, the mileage, type of body and features you'd like. If you have a specific car in mind, you can check to see the availability of it in your local area. Check out the car you like after deciding on the vehicle you'd like to have, which will be held until 30 minutes. You are able to take a virtual tour of the interior and exterior of the vehicle by clicking"get started" under the "get to work" tab. Here you can also learn more about the car's miles, specifications, and the warranty available. All Carvana cars include a 7-day money-back assurance, as well as a one-year warranty that is limited. Verify your payment method The page also details the expected cost for the vehicle in both,"pay-once" as well as the "pay one time" or "pay monthly" approach. "Pay Once": The "pay one time" price is based on the complete up-front cash price for the vehicle, shipping included. If you decide for financing, "pay monthly" will show your monthly cost based on your initial prequalification number. If you're looking to finance the vehicle, consider this option here. Choose delivery or pickup Once you've selected your vehicle and confirmed payment you can choose if you would like the vehicle delivered to your home or if you want to take it home at some of the 33 vending machines across the country. If you are near a vending machine and choose this option, you'll receive a custom coin that after inserting it will free your vehicle off the tower and transport it to the drop-off point. Then you are free to drive off with your new car. Pros and cons of Carvana If the goal is to stay clear of in-person negotiations or shopping, Carvana can be a wish to be realized for many drivers. But still, it is crucial to weigh the advantages and disadvantages of a completely remote process. Benefits of Carvana The most significant reason to buy a car through Carvana is convenience. Because, yes, while the idea of having your vehicle to your door is attractive, it's a great option for those who prefer to stay away from the traditional purchasing experience. If you bought your vehicle at a traditional dealership you likely would do some research prior to the purchase on the internet, talk to an agent, stroll through the parking lot, and possibly leave with a car or come back another day. If you purchase with Carvana you are able to choose your vehicle early in the morning and get your new set of wheels before sunset that evening. This is a huge attraction for many motorists looking to purchase in the most straightforward way possible. Drawbacks of Carvana The main drawbacks that buyers may encounter boil down to the inability to get a true feel for the car from just pictures. Although the warranty program states you can return the vehicle if it is not the right fit but the process for returning the vehicle could be a hassle. In contrast to the dealership, you will not be able to take the car for a drive before you sign off. Another factor that you cannot discern from images only is any exterior damage or how certain features work for you. While Carvana vehicles are subject to a 150-point inspection however, it is impossible to have a complete understanding of the car without being present in person. Review of Carvana The reviews that are posted directly on the Carvana site are primarily positive, and have a rating of 4.7 out of 5. Many reviews focus on the "smooth and hassle-free" process. Others comment on the large range of vehicle prices available and quick loan preapproval. This is in line with what Carvana is known for and remains the primary attraction for many motorists. Outside of the Carvana universe, however there are some customers that had a more negative purchase experience. Reviews on Trustpilot are averaging 3.7 score, which is less than Carvana's internal score. Common complaints include drivers having commute over 50 miles to get their cars and unhelpful customer service reps. What can you do to ensure that you get the perfect car with Carvana Similar to any other car purchase, the first step to ensuring you get the best car process possible is research. Be patient when you shop and comparing automobiles. Be aware of specific aspects like MPG, and other technology available, and then check out reviews from other vehicles. After seven days of getting your car is a good idea to bring the vehicle in to get inspected by an expert mechanic. This way, you can take advantage of Carvana's Carvana return policy in the event that the car isn't as perfect. Should I purchase my next car from Carvana? The most important thing to remember is: If the thought buying a car from a dealer causes anxiety Avoid it altogether and opt for the contactless option which will just leave you with a brand-new car. But if you prefer the adrenaline rush which comes along with getting the most lucrative deal and want to be on the road to determine if it's the right choice for you, then Carvana might not be the best choice for you.


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Writen by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers with the ins and outs of securely borrowing money to purchase the car they want.



The edit was done by Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate from late 2021. They are passionate about helping readers gain confidence to take control of their finances with clear, well-researched data that reduces otherwise complex subjects into digestible pieces.






Auto loans editor




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